How Securus Technologies Stays Innovative

Securus Technologies is an enterprise that provides technology and software solutions to the correctional market. It was started in 1986 and has grown to become a major player in that space. Securus’ headquarters is in Dallas. It has other regional offices in Atlanta, Allen, and Carrolton. Some of the services that they offer include information management systems, communication products, and tracking software. The company employs more than a thousand people. It has contracts with thousands of facilities in the US and Canada.


Securus has invested heavily in developing new technologies and in acquiring innovative products that improve the services that they offer. Securus acquired Syscon Justice Systems in 2007. This is a company that developed offender management systems. Other companies that they have acquired include Primonics, Telerus, CellBlox, JPay, and Guarded Exchange. The company developed the Managed Access Solutions system to control the use of contraband cell phones in prisons. The product was approved by several departments of corrections at several facilities last year. They also collaborated with Harris Corporation to develop the cell defender technology. Securus released the Wireless Containment Solution this year. It prevents cell phones inside correctional facilities from accessing mobile networks.


Rick Smith is the CEO of the company. He joined the company in 2008. Securus released a preview of the letters and emails that they had received from prison officials and law enforcement. Smith said that they received many of them from customers detailing how the company’s products had helped to solve and prevent crimes. He reassured the clients that the firm would continue to innovate and develop technology that would make their work easier. He said that the identities of the senders and the names of the facilities had been withdrawn because of client privilege. Several comments mentioned how the LBS Software had played a key role in the discovery of evidence and hidden assets.